Many of our products were developed in close partnership with our customers. With over one hundred years collective experience delivering mission critical payments and securities solutions for the financial services sector, we are well qualified to assist our customers in every phase of the software development process.
Lighthouse provides comprehensive product services including installation, training, on-site testing, ongoing product maintenance and a 24-hour, 365-day help desk.
Our installation team trains your technical and user staff on the use of the application and conducts on-site testing. Lighthouse's extensive experience with connectivity to the Federal Reserve network ensures a smooth implementation between your bank and the Fed.
Notably, Lighthouse's 24/7 help desk support connects callers directly to knowledgeable software developers familiar with your particular product who will provide immediate technical assistance.
Our continuing product support includes periodic updates with modifications and improvements which our customers have requested and, when necessary, address changes to regulatory requirements. We also offer periodic enhancements which add new features to our products.
Lighthouse is the Tier One support provider for the HP Nonstop payments solution.